Privacy Policy

Welcome to Dzidzo.

Dzidzo ("we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use the Dzidzo website, mobile applications, and related educational services (collectively referred to as the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

To provide our educational services, we collect information that you voluntarily provide when creating an account, enrolling in a school, contacting us, or using our platform.

Depending on your role as a school administrator, teacher, student, parent, or guardian, the information we collect may include your name, email address, phone number, profile photo, school information, class details, attendance records, grades, assignments, learning progress, communications, and other information necessary for educational purposes.

We may also collect technical information such as your IP address, browser type, operating system, device information, language preferences, and usage data that helps us improve the security and performance of our Services.

Dzidzo is designed for use by educational institutions, teachers, students, and parents.

When our Services are used by children, the educational institution or parent is responsible for ensuring that all required permissions and consents have been obtained under applicable laws.

We do not knowingly collect personal information from children outside authorized educational use. If we become aware that personal information has been collected unlawfully, we will take reasonable steps to remove it from our systems.

We use the information we collect to operate and improve Dzidzo and to provide a safe, reliable, and effective learning environment.

Your information may be used to create and manage user accounts, authenticate users, facilitate communication between schools, teachers, students, and parents, deliver educational content, record attendance, manage assignments and examinations, generate academic reports, provide customer support, maintain platform security, comply with legal obligations, and improve our Services through research and analytics.

Where permitted by law, we may also use your contact information to send important announcements, service updates, security notifications, and information relating to your account.

We respect your privacy and do not sell your personal information.

We may share your information only when necessary to provide our Services, comply with legal obligations, protect the safety and rights of our users, or operate our business.

Information may be shared with educational institutions that manage your account, trusted service providers who assist with hosting, cloud infrastructure, payment processing, technical support, analytics, email delivery, or other operational services, provided they are required to maintain appropriate confidentiality and security standards.

We may also disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our legal rights or prevent fraud, abuse, or security threats.

If Dzidzo is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy laws.

Protecting your information is one of our highest priorities.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Although we take appropriate security measures, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security, and users should also take appropriate steps to protect their account credentials.

We retain personal information only for as long as necessary to provide our Services, fulfill educational purposes, comply with legal obligations, resolve disputes, and enforce our agreements.

Educational institutions may determine how long certain student records are retained in accordance with applicable laws and school policies.

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

Dzidzo uses cookies and similar technologies to improve user experience, remember user preferences, maintain secure sessions, analyze website traffic, and enhance platform functionality.

Most web browsers allow users to control or disable cookies through their browser settings. However, disabling cookies may affect the functionality of certain features within our Services.

Depending on your location and the location of our service providers, your information may be stored or processed in countries other than your own.

Whenever personal information is transferred internationally, we take reasonable measures to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Depending on your location and applicable laws, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information where legally permitted, object to or restrict certain processing activities, request a copy of your personal data in a portable format, or withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below. We may request additional information to verify your identity before processing your request.

Our Services may contain links or integrations with third-party websites, applications, or services.

These third parties operate independently from Dzidzo and maintain their own privacy practices. We encourage users to review the privacy policies of any third-party services before providing personal information.

Dzidzo is not responsible for the privacy practices or content of third-party services.

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business operations.

When we make material changes, we will update the "Last Updated" date at the beginning of this Privacy Policy and, where appropriate, notify users through our platform or by email.

Your continued use of Dzidzo after any updates become effective constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.

Dzidzo

Email: [email protected]

Website: https://dzidzo.com

We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible and in accordance with applicable laws.